Returns are accepted on standard sizes 8-16 only, custom sizes are non refundable.

No refunds for custom sizes, please see our full terms and conditions

Please see our full Refunds information information here

We only make to order, when we receive your order we will then put the garment into production, we make our garments to a sustainable slow fashion process, eliminating the need to overproduce garments.

Lead times vary throughout the year, as a general guide its 12-16 weeks and fittings in person increase this to 20-22 weeks

We can occasionally rush orders in as little as 6 weeks, ( no fittings standard size ) rush order fees may apply, please enquire if you’re in a hurry .

Yes for sure! we offer a bespoke service, based on our existing styles, we can change colours, add or remove trains, change sleeves necklines etc, it’s your garment so make it to suit you. Just drop us a message, and we can discuss your requirements.

I offer Friday afternoon and Saturday appointments only, these are available to book here.

Typically, we ask for 8-16 weeks to make your dress, depending on how busy we are. We suggest taking delivery of your order at least 4-6 weeks before your event. This allows you time to organise any fitting that may be required by a local seamstress. Please enquire about our current lead times.

Yes, certainly, we encourage you to do so. We have a swatches listing in the store.

Yes, absolutely, we encourage our brides to place their order in advance, this secures your dress into our production schedule. We are a small business so have a limit to the amount of orders we can make a month. You can then submit measurements at a later date, we just ask that they are sent at least 8-12 weeks before the “ship by date”.

The “ship by date”, is the date you need us to ship, please allow 1-2 days shipping if you’re in the U.K, 2-4 days Europe, 4-8 days rest of world. We do suggest if possible you allow 4-6 weeks before your wedding upon receipt of your order.

We make to order, and do not have garments in stock, so we have no need to hold sales.

We offer prices that are “direct from designer”, without the added retail mark up, so we offer great prices all of the time.